Privacy Policy
At Terra Eco Regeneration ("we", "us", "our"), we are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and disclose your information when you interact with our website and services.
We comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Information We Collect
We may collect the following types of personal information:
-
Full name
-
Contact details (email address, phone number)
-
Property or project details provided through enquiries or consultations
-
Any other information you voluntarily submit to us via contact forms, email, or other communications
We may also collect non-personally identifiable information (e.g. browser type, pages visited, time spent) to help improve our website and user experience.
Information may be collected:
-
Directly from you via forms, email, or phone
-
Through our website analytics tools (such as cookies or server logs)
-
When you engage our services or submit an enquiry
We collect your information in order to:
-
Respond to your enquiries
-
Deliver our ecosystem regeneration and consulting services
-
Communicate with you regarding bookings, site visits, or updates
-
Improve our website and service delivery
-
Comply with any legal obligations
How We Store and Protect Your Information
Your information is securely stored in password-protected systems and is only accessible to authorised staff. We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access or disclosure.
Sharing of Information
We do not sell or rent your personal data. We may disclose your information to:
-
Service providers or subcontractors assisting us with operations
-
Legal or regulatory authorities if required to comply with obligations
-
Third parties only where you have given explicit consent
Your Rights
You have the right to:
-
Access the personal information we hold about you
-
Request correction of inaccurate information
-
Withdraw consent to the use of your information
-
Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)